This is the version of our website addressed to speakers of English in the United States. more. Even less appealing was her second idea of dressing, being driven to another villa (after one was located) and trying to sleep only to wake and realize all of our personal belongings were back at the villa we'd had to vacate. I was concerned on this point because I had read some reviews speaking to disappointment in this area from recent guest. Follow along for travel inspiration from St. Lucia that reflects Viceroy’s quintessential sense of style. She did not give her name but said she was the "manager" and said that she understood I had had a problem. ........ We spent six days and nights in an exclusive beachfront bungalow at Sugar Beach--literally between the scenic Piton mountains--from December 6-13, 2020. Obviously, I couldn't reach the extinguisher to remove the battery and as we were in a one bedroom unit, there was simply nothing to do but try to sleep through it. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Is parking available at Sugar Beach, A Viceroy Resort? Sugar Beach, a Viceroy Resort, on sun-blessed Caribbean hotspot Saint Lucia, is the kind of laid-back, easygoing islander that gets along with everyone, whether they’re tiny tots or teenagers, the most discerning diners and divers, or serious sunbathers. They will all be happy with your comments Once again, thank you for your wonderful feedback and we look forward to welcoming you back for a second visit. All rooms except the small ones across from the Verandah (I think those are called deluxe and... We traveled to Sugar Beach to get married and to enjoy our honeymoon. Overlooking Pitons Bay and Petit Piton, Sugar Beach, A Viceroy Resort is located on 100-plus acres of a former sugar plantation. It was very frustrating, irritating and not what you expect to deal with when you pay the rates at Sugar Beach. To us, having kids next door or nearby would significantly reduce the enjoyment of our vacation and, I suspect, honeymooning couples would feel the same way. Two stunning white sand beaches, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. She truly tainted the overall experience and it so easily could have been put to rest with a simple and sincere three word statement........."I so sorry". The beach is calm and beautiful for water sports. Her colleague had simply asked me about my experience and I told her what had been a frustration on our last night. Sugar Beach is a Viceroy luxury resort between St. Lucia's volcanic Pitons with a white sand beach, dive center and spa. When you’re ready for a social scene, enjoy easy access to the resort’s Great House, swimming pool, and white sand of Anse des Pitons. Old World colonial charm and Caribbean-influenced delicacies in candlelit, air-conditioned surroundings. WiFi and parking are free, and this resort also features 2 beach bars. Change up your work from home routine to work from hotel and enjoy peace, solitude, and ample space. Understand, I had not asked for anything whatsoever nor was I. Secondly, I certainly did not ask to speak to anyone above her nor would I. I simply responded to her question and I suppose she, not being coached properly on how to respond, did the only thing she knew to do, "call the boss". Well, you’ll find all of the above and more at Sugar Beach, A Viceroy Resort, nestled between the dramatic Piton Mountains, an UNESCO World Heritage Site, on the southwestern coast of St. Lucia. Our guests praise the helpful staff and the property condition in our reviews. Many travelers enjoy visiting Balenbouche Estate Heritage Site (5.4 miles). The resort itself has some issues for guests who have physical challenges or bad knees. Hotels near Sugar Beach, A Viceroy Resort, Soufriere on Tripadvisor: Find 30,131 traveler reviews, 15,475 candid photos, and prices for 99 hotels near Sugar Beach, A Viceroy Resort in Soufriere, St. Lucia. I've spent over 40 years in the business world and any employee, much less a senior manager who handled a customer concern in such a manner would either be scheduled for extensive customer contact skill training or terminated. While we had beautiful scenery, great butler service, and a gorgeous room, there were some negatives at Sugar Beach. Rooms Make yourself at home in one of the 96 guestrooms featuring minibars and flat-screen televisions. In closing, batteries run-down......we all understand this. Such a beautiful place filled with the beautiful people of St. Lucia. See great photos, full ratings, facilities, expert advice and book the best hotel deals. As far as location and views go, Sugar Beach has the best of both worlds: It is situated right between St. Lucia's famous, dramatic volcanic peaks called the Pitons, and … Let’s talk about the food. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Complimentary kid-friendly movies every Wednesday evening at the Sugar Club. We came in search of beautiful sunsets, calm water, white sand, luxury, and serenity in the age of COVID-19; we got all of the above and then some. For every room booked directly on our website, we’ll automatically unlock a room at 50% off to a local healthcare professional who works at a designated local hospital. The resort spans across 100 acres of rainforest, in one of the most remarkable sites in the world, the Valley of the Pitons, on a former sugar plantation. The menus had a lot of choices, but we felt they were heavy on meat and did not have enough seafood and local cuisine options. Book a romantic getaway to St. Lucia with round-trip airport transfer, champagne, breakfast, and more. It was complete paradise and the staff were excellent in making sure we had the most perfect experience.” Natalie / TripAdvisor. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Sugar Beach, A Viceroy Resort, St. Lucia Adults Only and Adult Friendly Hotels, Hotels near St. Lucia Tropical Adventures, Hotels near The Tree to Bar Experience at Boucan by Hotel Chocolat, Hotels near Hawksbill Adventures Private Charters, Hotels near Sapphire Falls & Jungle Spa Hike. The formal restaurant in the Great House is beautiful and don’t forget to walk around the building to admire all the original artwork on the walls. We did. Yes, the menu is limited but during our five day stay, we sampled many different items from both the Bay Side and The Great Room. Popular attractions Jalousie Beach and Petit Piton are located nearby. Not a good one, not a bad one, I've seldom even filled out a survey but after a couple days contemplation after returning home, I feel compelled to share our experience. Instead, she then asked, "what would you have me do?" We got to know several of them and they always made an effort to come by our table and have a short visit even if they were not serving us that meal. jalousie plantation hotel soufrière, jalousie plantation soufrière, jalousie plantation st lucia, jalousie hilton. Breakfast is on the verandah of the Great House, looking out over a water lily garden and framed by the two mountain peaks. See reviews & rates on Tablet. Phone: +1 758 456 8000. This is where my only complaint with Sugar Beach finds it's beginning. The sunsets are spectacular, and you can watch sailboats and the occasional yacht from your sun bed. The dive shop team did a great job. See more questions & answers about this hotel from the Tripadvisor community. What we liked the least was the fact that families with children started arriving as our week progressed. Sign up to receive the latest updates and special offers from Viceroy Hotels & Resorts delivered to your inbox. The unit was spacious and everything you would expect was right where it should be. For every 7 nights booked in St. Lucia at Sugar Beach, a Viceroy Resort enjoy 2 complimentary nights on us and more. Order cocktails and light bites on the shores of Anse des Pitons. Discover Sugar Beach, A Viceroy Resort an American Express Fine Hotels + Resorts Property. During our last night at the villa, around midnight the smoke detector directly over our bed (an eighteen to twenty foot ceiling) began beeping. Great location, staff and service. First, the resort is lovely. Own or manage this property? It’s all at the site of an 18th-century sugar plantation and in the embrace of the UNESCO World Heritage-listed Pitons. Fodor's Expert Review Sugar Beach, A Viceroy Resort Val des Pitons, 2 miles (3 km) south of town, Soufrière, Soufrière, St. Lucia See on Map Fodor's Choice Easy as that. Join us for a light menu of Japanese-inspired bites at Cane Bar. [ Read more ] What are some of the property amenities at Sugar Beach, A Viceroy Resort? It is such a pleasure to read your terrific feedback. Caribbean mornings served with a view and breakfast favorites. Conveniently located restaurants include Jade Mountain Club, Martha's Tables, and Fedo's. Are any cleaning services offered at Sugar Beach, A Viceroy Resort? The pool looks like a page out of Town and Country Magazine, with one of the Piton peaks rising straight up behind it. Set on Sugar Beach, it features a spa, outdoor pool and 3 restaurants. Caribbean delicacies at the water's edge and upbeat live entertainment showcasing the flavor and culture of St. Lucia. I was rather frustrated at this point and told her that there was absolutely nothing I wanted her to do. Book 6 consecutive nights & we’ll include everything you need for a dream wedding. Sweet dreams are made of jungle-set spas, spicy Creole dishes and world-class scuba-diving: all the ingredients of Saint Lucia’s luxury stay Sugar Beach, a Viceroy Resort. This 5-star resort is 1.5 mi (2.4 km) from Gros Piton and 2.7 mi (4.4 km) from Soufriere Drive In Volcano. Rooms & suites at Sugar Beach, a Viceroy Resort hotel. We saw weedy grass in front of the Great House that was not mowed for two days, and there were a lot of weeds around the water garden. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 96 Luxury Sugar Mill Rooms, Cottages, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. Val Des Pitons La Baie de Silence, Soufrière. It is not new but that in itself is one of it's many attributes. And, yes, you’ll also find killer art throughout the main house and in the rooms. Nearby attractions include Pitons (0.7 miles), Zaka Art Cafe (1.7 miles), and Tet Paul Nature Trail (1.7 miles). Maybe they could regularly change them, maybe that is overkill, maybe it's not overkill at such a place like Sugar Beach. At such an expensive resort, it would seem appropriate to us to have a pool for kids, or at least restricted times in the resort pool for adults to enjoy without other people’s kids running around. Set in a 320-acre palm grove, this Viceroy resort has plenty of tony touches (voile-draped fourposters, claw foot bathtubs) plus one of the best oceanfront locales on St. Lucia. We’ve been back for a couple of weeks now in Charlotte and I’m still dreaming of our honeymoon. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We felt the warmth starting with our wonderful butlers to the staff that served us on the beach. We will return and recommend Sugar Beach to all of our friends and family. We ❤️you. Unlike St Lucia’s native grey-sand beaches, Sugar Beach is made of sand imported from nearby Guyana, which is sparkling white. In fact we felt it from every person we came across that works at Sugar Beach. The Sugar Beach a Viceroy Resort (formerly Jalousie Plantation) offers a choice of superior private villa accommodations, with a white beach frontage and great views across the sea on one of the most attractive Caribbean islands. There is a notation on the menu that guests who are on a meal plan would get a $100 credit on their dinner bill, so be aware of that when you are making decisions about which, if any, meal plan to book—it’s not the same as the all-inclusive plan you get at places like Serenity or Sandals. Does Sugar Beach, A Viceroy Resort have a pool? Her final sad attempt to make things right was to say, "she'd like to provide lunch at no cost". Voted One of the Top 50 Resorts in the Caribbean – 2019 Condé Nast Traveler Readers’ Choice Awards. Ease into the water after sunset with our night snorkeling activity. Did I mention how amazing our butlers were? Yes, free parking is available to guests. Please see our partners for more details. 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